2026 Fee Adjustments
- Mersey Community Care

- 11 minutes ago
- 2 min read
In line with our annual review of fees and services, we have made the difficult but necessary decision to increase our fees by a nominal amount. Please see below the new fee structure that will come into effect from the 1st of April 2026.
Please note that all transport & home services until the 1st of April 2026 will be invoiced at the existing rates. The rates from the 1st of April 2026 are below.
Commonwealth Home Support Program Fee (CHSP) and Home and Community Care (HACC) Fee Adjustment
Transport
Kilometers | Old Price | New Price |
0 - 5km | $8.90 | $9.20 |
More than 5 - 40km | $12.00 | $12.40 |
More than 40 – 120km | $18.90 | $19.50 |
More than 120 – 240km | $42.00 | $43.40 |
More than 240+ km | $66.00 | $68.30 |
“Out and About” social outings to increase from $13.10 per trip to $13.50 per trip.
Home services - CHSP
Service | Basis | Old Price | New Price |
Home maintenance | Hour | $14.00 | $15.00* |
Domestic assistance | Visit | $18.00 | $19.00 |
Social support individual | Shopping trip | $10.00 | $11.00 |
Social support individual | Visit | remains $5.00 | |
*This service may incur additional fees
Home services - HACC
Service | Basis | Old Price | New Price |
Home maintenance | Visit | remains $5.00 | |
Domestic assistance | Visit | remains $5.00 | |
Social support individual | Shopping trip | remains $5.00 | |
Social support individual | Visit | no charge | |
Support at Home (SAH) Fee Adjustment
Transport
Support at Home kilometre fees to increase from $1.55 per kilometre to $1.85 per kilometre including minimum charge of $18.50 per journey for first 10 kilometres.
Support at Home “Out and About” fee to increase from $35 to $40 per trip.
Home services
Service | Basis | Old Price | New Price |
Home maintenance | Hour | $80.95 | $83.80 |
Domestic assistance | Hour | $70.28 | $72.80 |
Social support individual | Hour | $56.82 | $58.80 |
Payment enquiries
For queries regarding invoices and payments, please phone 6208 8530 or email accounts@ctst.org.au.
If you would like to provide us with feedback, please phone our QSR team on 1800 781033 or visit our website https://www.ctst.org.au/feedback.

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