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Social Support


The Social Support Service has a team of caring volunteers who are available to visit you in your home to provide companionship, share a cuppa and a chat, assist with shopping or provide respite for a carer.


The Social Support Coordinator will visit you in your own home to develop a Care Plan specific to your needs.

If you are feeling lonely, isolated or need an extra helping hand with your shopping needs, let us find that special person to assist you. 

If you miss getting out and about and enjoy sharing morning tea, lunch or an outing with others, our Social Bus Trips are for you.

A volunteer travels on each bus to provide that little extra care and support that clients may need.

What we provide:

Shopping Assistance:

  • A caring volunteer can pick you up from your home to take you to do your grocery shopping and bill paying.

  • The volunteer will provide you with personalised support and will assist you to carry your groceries inside, once you are home.

  • Volunteers can help you to complete documents, forms or assist with letter writing.


*Shopping assistance is  provided once every fortnight.


  • A volunteer can visit you in your own home once each week or once a fortnight for companionship.

  • Volunteers will go for a walk with you or play cards or games.

  • Volunteers are able to provide respite for carers by providing you with companionship whilst your carer has a break.

Bus Trips:

Social Bus Trips

Social Bus Trips

Mersey Community Care knows the importance of social interaction and offers great social outings for our clients where new friends can be made and a great day out enjoyed.

What we provide:

Mersey Community Care offers Social Bus Trip outings twice a week to various locations.


  • Thursday Bus Trips are half a day.

  • Friday Bus Trips involve a full day.


Our itinerary can be found by clicking on the link below.

Regular Launceston shopping trips are offered in the bus trip schedule.

To view our current bus trip itinerary please click the appropriate day below

More Info

Client feedback is very important to us and, upon conclusion of all Social Bus Trips, a Feedback Form is completed by our clients. This form includes ratings on things such as: venue, MCCA staff and volunteers, venue service and food. This helps us to determine the best venues to attend in future and the trips the clients are enjoying the most. We continually strive to source new venues and exciting places to go on our trips.

A Workplace Health and Safety Assessment is completed at every venue that we attend, to ensure a safe and compatible environment for all of our clients.

We assess such things as: ramps and steps, space and capacity, disability toilet facilities and much more.

Please feel free to contact Mersey Community Care at any time with feedback or suggestions you may have for future venues or locations on: 03 6424 8883.

Contact Us
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