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Our Vision

Excellence in Independent Inclusive Living

Transport | Home Maintenance | Social Support | Domestic Assistance

Tel: 03 6424 8883

Fax: 03 6424 8719

mcca@merseycca.org.au

Moments that Matter

In the dynamic world of Mersey Community Care, where a wide range of services are provided to the North West Tasmanian community, there’s one thing that unites them together - human connection.

 

The essence of our new campaign can be encapsulated into three words “Moments that Matter” and through it we aim to shine a light on the transformative power of human connection that happens for both our dedicated volunteers and carers and the clients they serve when they come together.

 

Join us as we continue to celebrate stories from within our Mersey Community Care family.

Mersey Community Care Association Inc

Mersey Community Care Association Inc

Mersey Community Care Association (MCCA) is funded under the Commonwealth Home Support Program and the State Home and Community Care Program. Mersey Community Care Association is a registered NDIS provider.

Following a merger on 1 February 2025, Mersey Community Care Association is governed and supported by Community Transport Services Tasmania Ltd

Our Mission: To provide a diverse choice of quality and supportive services.

 

​We provide Transport, Home Maintenance, Social Support and Domestic Assistance Services to our clients and their carers, living in the Devonport, Latrobe, Kentish and Central Coast Municipalities.

 

​MCCA believe being treated with dignity and respect is essential to quality of life. It includes actions to recognise consumer’s strengths and empower them to be independent. It means communicating respectfully and recognising and respecting a consumer’s individuality in all aspects of care and services. Dignified and respectful care and services will help consumers to live their lives the way they choose, including social and intimate relationships.

 

​MCCA is committed to delivering services that are inclusive and does not discriminate.

​All of our employees have a current National Police Certificate and a Working with Vulnerable Person Card.

Transport

Reliable and flexible transport options to

support clients and their carers.

Home Maintenance

 We can assist you with the maintenance and minor repair of your home, to ensure that it is kept in a safe and habitable condition. 

Social Support

MCCA has a team of caring volunteers who are available to visit you in your home to provide companionship, share a cuppa and a chat, assist with shopping or provide respite for your carer.

Mersey Community Care offers Social Bus Trip outings twice a week to various locations.

Domestic Assistance

Is available to assist clients with those household tasks that can pose a risk to health and well-being or that you are unable to do on your own.

Availability of our services

MCCA has a team of caring volunteers who are available to visit you in your home to provide companionship, share a cuppa and a chat, assist with shopping or provide respite for your carer.

Mersey Community Care offers Social Bus Trip outings twice a week to various locations.

Older Persons

Frail, older persons over the age of 65 years, or over 50 and Aboriginal or Torres Strait Islander Origin.

 

To register you will need to contact My Aged Care

1800 200 422.

Younger Persons

With functional limitations as a result of moderate to severe and profound disabilities aged less than 65 years, or under 50 years and Aboriginal or Torres Strait Islander origin.

 

To register you will need to contact Tasmanian Community Care Referral Service

1300 769 699.

Testimonials

Jan Gursanscky - Volunteer

I became a volunteer at Mersey Community Care recently and am, at present, working with transport driving local people to and from appointments. I find that the clients are very appreciative of the service and the journey gives me a chance to chat and learn more about them and their lives. The staff at MCC are very helpful and patient and I believe that I get far more out of this volunteer position than I put in.

Libby Douglas - Client

‘As an MCCA client having access to Staff and Volunteers from the Home Maintenance, Transport and Domestic Assistance Services,

it’s been the most beneficial experience for me because these people have exceptional professionalism and honesty to undertake jobs around my home.

My thanks are to these dedicated workers who have completed jobs for me, being courteous, kind and generous with their time’.

Peter and Ros

Both started volunteering with MCC (Transport area) about 25 years ago when the service operated out of a small building where Providore Place now exists.

At this time there was only one car and a Coaster Bus for transport.

For this service, volunteers used their own vehicles to transport clients if more than one vehicle was required.

Often the only car would be out of Devonport on an extended trip so the only option was to use private cars.

So much has changed.

Since then MCC has grown – extending into other divisions, Home Maintenance being one of the major extensions. Relocation to the present building then the extensions as MCC out grew the space.

All the services offered so much support enabling members of our community to remain in their own location longer.

Over the years I have assist mainly with Bus transport in the early times then as the years progress have scaled down to just being available for car transport.

Whether the need exists for either transport for community members  with disabilities, medical, home visits and the like.

Volunteering while one is able, supports the community.

It makes you realize that you are fortunate to be in a situation that permits the option to assist.

Some volunteers offer assistance on a regular basis but I find that it suits my movements to be available to fill in as needs arise.

Mersey Community Care Association Inc. acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work.

Please be aware some images on this website may contain clients and volunteers who have passed away. 

Mersey Community Care Association receives funding from the Crown, through Department of Health, to provide these service(s), Tasmanian HACC Services. 

Mersey Community Care Association is governed and
supported by Community Transport Services Tasmania
Ltd, ABN 90 508 966 947.

Mersey Community Care Association is supported by the Australian Government Department of Health and Aged Care.

 

Visit the Department of Health website for more information: www.health.gov.au

Although funding of Mersey Community Care has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian government

INFORMATION LINKS

The Translating and Interpreting service offers support for vision impaired, deaf and language, or anyone who is having difficulty reading the information on our website.

The contact details are:. www.tisnational.gov.au 131450

© Mersey Community Care Inc 2025 • 167 Steele Street, Devonport, TAS 7310 • Tel: (03) 6424 8883 • Designed by Jeffrey Studios

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